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Home

On hold solutions

On hold audio samples

Marketing tips
On hold do's
On hold dont's
On hold how to
Phone power tips

About CSI



Our customized scripts and on-hold productions will help you achieve your business goals.

Your satisfaction is guaranteed.
You will soon understand why hundreds of companies trust us with their on hold messaging strategies.

Email us today and find out more about our limited time offer!
 
An effective on hold messaging and marketing strategy can maximize your branding and marketing dollar. Are your on hold messages generating ROI? Learn how to make sure that they do.
On hold do's
Effective on hold messaging and advertising strategies are a delicate balance between marketing and psychology. Here are a few FREE on hold tips that will teach you how to maximize ROI with an effective on hold messaging strategy.
 
On hold dont's
You have an existing on-hold program or you’re thinking about implementing one? Do you know what works and what doesn’t? Get some FREE on hold advice on how to avoid on old messaging and marketing nightmares.
On hold messaging how to
Not convinced that on hold messaging works? Not sure how to get started?

Get some ideas for the type of
on hold messages that would be most beneficial to your business.
 
Phone power tips
Is your staff ready to handle the questions associated with your latest marketing campaign?

View and print our
FREE front line checklist and get some tips on the basics of proper phone mail etiquette!
Welcome to “The Guru“, Custom Sound Impressions quarterly newsletter archive:

Inside you’ll find advice from the Guru himself as to how to make your on-hold messaging better; an update about what’s happening here at CSI; as well as some trivia that will not only feed the mind and enlighten, but can earn you discounts off your next order. Also be sure to check out our wine pick and “a word from our sponsor”.

In the end, helping you achieve your goals is what it’s all about … so sit back, relax, and enjoy!

Michael Pinkus

Issue no. 1 Dare to compare
Issue no. 2 Still on hold
Issue no. 3 Avoiding musical bridges
Issue no. 4 Writing for on-hold messages
Issue no. 5 The importance of music
Issue no. 6 Inside Outside Advertizing
Issue no. 7 Afraid of being on hold!
Issue no. 8 Criticism goes both ways!

Issue no. 9 Telephone etiquette part 1
Issue no. 10 Telephone etiquette part 2
Issue no. 11 Telephone etiquette part 2B Incoming
Issue no. 12 Telephone etiquette part 3 The Call Back
Issue no. 13 Telephone etiquette part 4 Hold it right there
Issue no. 14 Picking a phone company
Issue no. 15 Two stories about waiting
Issue no. 16 Bad Music
Issue no. 17 Making it short and sweet
Issue no. 18 Are you afraid of change?
Issue no. 19 Inside/Outside
Issue no. 20 Time for Change
 
 
On hold guru newsletter
Sound advice and free marketing tips
 
 
Visit our On-hold Guru Newsletter archives in our Free on-hold marketing tips section and learn how to improve your on-hold marketing strategy!

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Questions?
Email the Guru for answers to your particular on hold messaging questions.

Call the Guru toll-free at 1-800-301-8759 and get a free consultation!
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